Dutyman wants you to be happy with your purchase and we stand behind the quality of our products.

• All returns or exchanges must email retail@dutyman.com before initiating a return.
  
• Problems with your order must be reported within 7 days of receiving your merchandise.

• If you receive a wrong or defective item there will be no restocking or shipping fee.  We will gladly refund or exchange your item. 

• Non-warranty returns may be returned within 7 days of purchase for a full refund of the item(s) purchased, if the items are unworn, unaltered, and returned in the same condition they were received. Shipping charges will not be reimbursed, and customer is also responsible for return shipping charges.

• Returns will only be accepted for products purchased at dutyman.com.

HOW TO START A RETURN or EXCHANGE

• Locate your order number which can be found on the My Account page or on the order confirmation that was emailed to you.

• Contact Dutyman at retail@dutyman.com.

• Please allow (14) days for us to receive and process your return.

• Please allow 2-5 days for your return to be processed once we receive the merchandise in our warehouse. We will notify you via email when your return has been processed.